Shipping
We dispatch all parcels via Ninja Van (doorstep delivery) within 2 to 4 working days after payment is verified.
LOCAL SHIPPING
For local delivery within Singapore, you may select from 2 courier options:1. Standard Courier
- Delivery may take between 2-4 working days (excluding weekends, public holidays and office closure).
- Standard local courier will be charged at S$3.50 flat.
- Lollyrouge will not be liable for any delayed and missing parcels due to incomplete or inaccurate information provided.
- Please note that there is a 5kg weight limitation via this option. If the weight limit is reached, there will be an additional $4 charge.
2. Express Courier
- Next working day delivery for orders made before 09:00 (GMT +8:00) excluding weekends, public holidays and office closure.
- Express local courier will be charged at S$7.50 flat.
- Lollyrouge will not be liable for any delayed and missing parcels due to incomplete or inaccurate information provided.
- Please note that there is a 5kg weight limitation via this option. If the weight limit is reached, there will be an additional $4 charge.
INTERNATIONAL SHIPPING
- Delivery may take between 4-12 working days, depending on overseas destination.
- All packages are sent via International registered mail via Singpost and come with tracking numbers that will be made available to you via email after your parcel has been dispatched.
- Handling Fees will be incorporated into checkout calculation
- You are to bear any additional charges incurred through customs or taxes.
Please note that you are bound to the terms of engagement provided by SingPost. If you wish to seek assistance directly from SingPost regarding mail-related issues, you may do so at www.singpost.com or call them at +65 6841 2000 (international).